Privacy Policy

At JDH Roofing (also registered and trading as JDH Roofing Ltd), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website (https://jdhroofing.co.uk) or use our roofing services across West Yorkshire, in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following personal information when you interact with us for quotes, inquiries, or roofing projects:

• Identity Data: First name, last name, and title.
• Contact Data: Billing address, property address, email address, and telephone numbers.
• Project Data: Details regarding your roofing requirements, property photos for estimates, and insurance claim documentation.
• Technical Data: IP address, browser type, and operating system collected via standard website cookies.

2. How We Use Your Information

We strictly use your personal data for legitimate business purposes, including:

• To provide accurate roofing estimates, quotes, and emergency call-out services.
• To manage your project, including material delivery and scaffolding arrangements.
• To process payments and issue invoices/receipts.
• To fulfill our legal obligations and issue workmanship guarantees.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to any third parties for marketing purposes. We may share your data only with trusted partners essential to fulfilling our contract with you, such as:

• Scaffolding companies (for delivery and erection at your property address).
• Waste management and skip hire services.
• Our accounting, legal, and insurance providers.

4. Data Security & Retention

We have implemented robust security measures to prevent your personal data from being accidentally lost, accessed, or altered. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or guarantee-related reporting requirements.

5. Your Legal Rights (UK GDPR)

Under data protection laws, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of any incomplete or inaccurate data we hold.
• Request erasure of your personal data (subject to legal retention requirements).
• Withdraw consent at any time where we are relying on consent to process your data.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details below: